Refund policy

## Return & Refund Policy

At DAVTATVA, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.

### 1. Return Eligibility Criteria

To be eligible for a return:

* The item must be unused, unworn, and in its original condition

* The item must be in the original packaging with all tags intact

* Proof of purchase (order confirmation or receipt) is required

* The return request must be made within the specified return timeframe

We reserve the right to reject returns that do not meet these conditions.

### 2. Return Timeframe

* You can request a return within **[X DAYS]** from the date of delivery.

* Any requests made after this period may not be accepted.

### 3. Refund Process & Timing

* Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

* If approved, your refund will be processed within **[REFUND PROCESSING TIME]**.

* The refund will be credited to your original payment method.

* Please note that bank or payment provider processing times may vary.

### 4. Exchange Options

* We offer exchanges for items that are defective, damaged, or incorrect.

* If you need an exchange, please contact us at ** with your order details.**

* Exchanges are subject to product availability.

### 5. Damaged or Defective Products

* If you receive a damaged, defective, or wrong item, please contact us within **[X DAYS]** of delivery.

* Include clear photos of the issue for faster resolution.

* We will arrange a replacement or full refund at no extra cost to you.

### 6. Non-Returnable Items

The following items cannot be returned:

* Items marked as “Final Sale” or “Non-Returnable”

* Customized or personalized products

* Gift cards or digital products (if applicable)

* Items that have been used, washed, or damaged by the customer

### 7. Return Shipping Costs

* Return shipping costs are:

  * **Free / Paid by customer / Deducted from refund** → [CHOOSE YOUR POLICY]

* If the return is due to our error (wrong or defective product), we will cover the return shipping costs.

---

If you have any questions about returns or refunds, feel free to contact our support

 team at **[EMAIL ADDRESS]**. We’re always happy to help!